If it has been less than 48-72 hours since having started your Web hosting account and you are having problems accessing your Web site, make sure you are using the temporary URL you were given rather than the domain name.
There are a variety of options for contacting Support.
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If it has been less than 48-72 hours since having started your Web hosting account and you are having problems accessing your Web site, make sure you are using the temporary URL you were given rather than the domain name. |
Telephone
Billing: 1-866-423-2520
NOTE: Technical support via phone is available with advanced/pro plans only. To obtain the phone number, log in to SiteControl and click Contact Us in the upper right hand corner.
Trouble Ticket
To open a technical or billing trouble ticket in SiteControl , click Contact Us in the series of links on the top right corner of the screen.
E-mail - Technical Support and Customer Service:
support@domains.verizon.net
E-mail - Billing:
billing@domains.verizon.net
